Run an Easy to Use Help Desk with Spiceworks.
Spiceworks is a free HelpDesk and inventory management system designed for IT support services and working locally on Windows server with authorization at community.spiceworks.com. Because system’s interface contains some ads in the corner I will be making screenshots not of the entire window, like in previous reviews, but of selected area.
Spiceworks is a free network management, inventory and help desk solution, with no price tag. It’s not often you find something that’s both free and useful. We’re going to check it out, and see if free and useful are possible in the same package.
Spiceworks’ help desk software uses a system called Ticket Rules that let teams route tickets based on user selections in the intake form or the use of specific keywords. When askSpoke can’t answer a question, it automatically routes the discussion to someone who can.
Multiple Spiceworks Help-Desk So I got Spiceworks ticketing system up and running at my place of business. It works great, and seeing as to how when I started here there was no ticketing system it has made the IT department far far more efficient.
Choose business IT software and services with confidence. Read verified Spiceworks Help Desk IT Service Management (ITSM) Tools Reviews from the IT community.
HelpDesk is a ticketing system for teams of any size. Manage your email communication in HelpDesk. Get started for free, no credit card required.
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